Key Benefits with
IT infrastructure
855TechNet
“Over the last decade, it has become clear that functional IT
infrastructure and systems are composed of more than hardware and software.
Budgeting methods that did not adequately account for the full human
resources costs to analyze, design, integrate, support, and manage new
hardware and software systems mostly underestimated the costs involved. If
we accept a more blurred definition of IT infrastructure that incorporates
not only the hard IT assets but also the human, process, and organizational
elements, then IT policy development clearly deserves a greater level of
attention—and on an ongoing basis.”
855TechNet Defines IT Infrastructure in essentially the same
way, looking at the delivery of the service as the product,
and the hardware, software, and IT services as the means to
that end. Other source’s just defines
infrastructure as the hardware.
At 855TechNet “All of the components (Configuration Items) that
are needed to deliver IT Services to customers. The IT
Infrastructure consists of more than just hardware and
software.”
855TechNet's definitions clearly provide insight that
855TechNet’s IT infrastructure is everything needed to
deliver the service you want
1. Software Development
2. Software Maintenance
3. Purchased Software
4. IT Infrastructure hardware (e.g. servers, switches)
5. IT Services (e.g software setup, help desk, computer
administration)
Further, there are two major divisions of labor: the project and
ongoing operations
Project: The project is the portion of the system life cycle
where the system is developmental, that is where it is not
yet in operation.
Ongoing Operations: The ongoing operations is the portion of the
system life cycle where the system is deployed to users
Of course these major activities need to be further subdivided
for detailed analysis and planning purposes.